These Terms & Conditions govern your access to and use of the Magic Tax software service.

Magic Tax is designed and developed by Kingfisher Associates (UK) Ltd, trading as KFA Connect ("KFA Connect", "we", "us" or "our").

By registering for, accessing or using Magic Tax, you agree to this Licence Agreement and Terms & Conditions.

If you do not agree to these terms, you should not use the service.

1. Licence

1.1 Under this Software Licence Agreement (the “Agreement”), Kingfisher Associates (UK) Ltd, trading as KFA Connect (the “Vendor”), grants to the nominated administrative user (the “Licensee”) a non-exclusive licence (the “Licence”) to access and use Magic Tax (the “Software”) on behalf of the company or organisation registered against the Licence.

1.2 The Licensee is the primary administrative user responsible for managing the Licence and may authorise additional individuals within the same corporate group (“Authorised Users”) to access and use the Software, subject to the terms of this Agreement.

1.3 “Software” means the Magic Tax web-based software service provided by the Vendor, together with its associated functionality, interfaces, documentation, updates and related services.

1.4 The Software may be used by the Licensee and any Authorised Users.

1.5 The Licence may be used to prepare and submit VAT returns for more than one company where those companies form part of the same corporate group, including holding companies, subsidiaries and other companies under common ownership or control.

1.6 The Licence may not be used to provide VAT submission services to unrelated third parties unless expressly agreed in writing by the Vendor.

1.7 The Licensee may transfer the role of Licensee and administrative control of the Licence to another Authorised User through the functionality provided within the Software. Any such transfer does not transfer the Licence to another company or organisation, or alter the companies for which VAT returns may be prepared or submitted under the Licence.

1.8 The Licence itself may not be transferred or assigned to another company, organisation or unrelated third party without the prior written consent of the Vendor.

1.9 The Software may not be modified, reverse-engineered or decompiled in any manner through current or future available technologies.

1.10 Failure to comply with any of the terms under this Licence section will be considered a material breach of this Agreement.

2. Licence Fee

2.1 The annual Licence fee will be determined by the applicable pricing band based on the combined Annual Turnover of all companies for which the Software is used to prepare or submit VAT returns under the Licence.

2.2 For the purposes of this Agreement, “Annual Turnover” means the turnover of a company for its most recently completed financial year.

2.3 Where the Licence is used to prepare or submit VAT returns for more than one company, including holding companies, subsidiaries or other companies within the same corporate group, the Annual Turnover of each such company will be combined when determining the applicable pricing band.

2.4 The Licensee is responsible for selecting the appropriate Licence level and for ensuring that the turnover information provided to the Vendor is accurate and reflects the combined Annual Turnover of all companies for which the Software is used.

2.5 If the Software is subsequently used to prepare or submit VAT returns for an additional company, the Licensee must review the combined Annual Turnover to determine whether the existing pricing band remains applicable. Where this results in the Licence moving into a different pricing band, the Licensee must notify the Vendor.

2.6 The Vendor reserves the right to review the applicable Licence level where information available through use of the Software indicates that the Licence may have been purchased under an incorrect pricing band. Where necessary, the Vendor may request reasonable information from the Licensee to confirm the appropriate Licence level.

2.7 Where the Vendor determines that a different Licence level applies, the Licence fee may be adjusted accordingly. Any additional amount payable will be notified to the Licensee.

2.8 Licence fees and pricing may be reviewed at renewal. Any changes to the Licence fee or to this Agreement will be notified to the Licensee before renewal.

3. Limitation of Liability

3.1 Subject to clause 3.5, the total liability of the Vendor arising out of or in connection with the Software or this Agreement will be limited to a maximum of the annual Licence fee paid for the Software.

3.2 Subject to clause 3.5, the Vendor will not be liable for any indirect, special, incidental or consequential loss or damage, including loss of production, profits, revenue or data, or any other business or economic disadvantage arising out of the use of, or inability to use, the Software.

3.3 The Vendor makes no warranty regarding the suitability of the Software for a particular purpose or that the Software will be suitable or appropriate for the specific requirements of the Licensee.

3.4 The Vendor does not warrant that use of the Software will be uninterrupted or entirely free from defects or errors. The Vendor will use reasonable endeavours to investigate and resolve reported defects in accordance with its support arrangements.

3.5 Nothing in this Agreement excludes or limits liability where such liability cannot lawfully be excluded or limited.

4. Warranties and Representations

4.1 The Vendor warrants and represents that it owns, or has the necessary rights to provide and license, the Software and that granting the Licence does not knowingly violate any other agreement, copyright or applicable law.

5. Acceptance and Free Trial

5.1 By registering for, accessing or using the Software, including during any free trial period, the Licensee agrees to be bound by the terms and conditions of this Agreement (“Acceptance”).

5.2 Where the Software is provided on a free trial basis, the free trial will expire on the earlier of:

a) the date on which the first VAT return is submitted to HMRC using the Software; or

b) three months from the date the free trial commenced.

5.3 Following expiry of the free trial, a valid paid Licence will be required to make any further VAT submissions using the Software.

6. Licence Support

6.1 The Licensee will be entitled to maintenance updates and bug fixes at no additional cost for the duration of a valid paid Licence.

6.2 The Vendor support team is available Monday to Friday, 09:00–17:00 UK time, excluding UK public holidays. Support requests should include a detailed description of the issue and screenshots where relevant. The Vendor may provide different support contact methods for trial users and paid Licensees.

7. Term

7.1 This Agreement will take effect on Acceptance. Where the Licensee purchases an annual Licence, the paid Licence will commence on the date it is activated by the Vendor and will continue for a period of 12 months.

7.2 At the end of the paid Licence term, if the Licence is not renewed, the Licensee and Authorised Users will retain access to the Software dashboard to view previous submissions and filing history. VAT submission information will remain available for a period of six years from the date of each submission. The Licensee and Authorised Users will not be able to make new VAT submissions using the Software unless a valid paid Licence is in place.

8. Termination

8.1 This Agreement may be terminated and access to the Software restricted where the Licensee fails to comply with the terms of this Agreement or is otherwise in material breach. Where the Licensee chooses not to renew a paid Licence, that Licence will expire at the end of its current term and access will thereafter be limited in accordance with clause 7.2.

8.2 Where the Vendor determines that the Licence is subject to a different pricing band in accordance with Section 2, the Vendor may adjust the Licence and charge any applicable difference in Licence fee. Failure by the Licensee to provide accurate information, notify the Vendor of a change affecting the applicable pricing band, or pay any additional Licence fee due may result in suspension or termination of the Licence.

8.3 Provided that the Software has not been used to make a VAT submission to HMRC under a paid Licence, the Licensee may request cancellation of that paid Licence in writing. Where a refund is agreed, the Licence fee will be refunded less a £99 administration fee.

8.4 If the Licensee or any Authorised User has used the paid Licence to make a VAT submission to HMRC, the paid Licence cannot be cancelled, and no refund will be given. The Licence will remain active until the end of its current term, after which access will be limited in accordance with clause 7.2.

9. Force Majeure

9.1 The Vendor will not be liable to the Licensee where the Vendor is prevented from performing its obligations under this Agreement, in whole or in part, due to events beyond its reasonable control, including natural disasters, flood, fire, pandemic, outbreak of hostilities, failure of third-party infrastructure or other unforeseen and uncontrollable events.

10. VAT Submissions and HMRC

10.1 The Software transmits VAT information to HMRC based on the data provided or uploaded by the Licensee or Authorised Users. Responsibility remains with the Licensee for reviewing and ensuring that the VAT return, including the nine VAT box figures, is complete and accurate before submission to HMRC.

10.2 The Software does not independently verify the accuracy of the Licensee’s underlying accounting records or VAT data and does not constitute tax, accounting or financial advice.

10.3 The operation of certain features of the Software depends upon services provided by HMRC, including HMRC APIs and authentication services. The Vendor is not responsible for the availability, performance or operation of HMRC systems, or for delays or failures caused by those systems. The Vendor will not be liable where HMRC downtime or service failure causes the Licensee to miss a filing deadline, subject to clause 3.5.

10.4 The Licensee is responsible for maintaining valid HMRC authorisation for the Software and for completing any reauthorisation required by HMRC.

11. Governing Law

11.1 This Agreement and any dispute or claim arising out of or in connection with it will be governed by and construed in accordance with the laws of England and Wales. The parties submit to the jurisdiction of the courts of England and Wales.

12. Miscellaneous

12.1 The Vendor may amend this Agreement from time to time. Any material changes will be notified to the Licensee and, unless required sooner by law or regulation, will take effect from the next renewal of the paid Licence. Continued use of the Software following the effective date of the revised Agreement will constitute acceptance of the updated terms.

12.2 This Agreement does not create or imply any relationship of agency, partnership or joint venture between the Vendor and the Licensee.

12.3 Headings are included for convenience only and do not affect the interpretation of this Agreement. Words in the singular include the plural and vice versa where the context requires.

12.4 If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, void or unenforceable, that provision will be reduced in scope only to the extent necessary to make it reasonable and enforceable, and the remaining provisions will continue in full force and effect.

12.5 This Agreement constitutes the entire agreement between the parties in relation to its subject matter and supersedes any previous agreement, understanding or arrangement relating to the Software.

12.6 The Vendor will process personal data and other information collected through use of the Software in accordance with applicable data protection legislation and the Vendor’s Privacy Policy. Information may be used for the operation and administration of the Software, validation of the applicable Licence level, prevention or investigation of Licence misuse, customer support, service monitoring and improvement of the Software.

12.8 The VAT return information submitted through the Software, including the nine VAT box figures, is retained to provide the Licensee and Authorised Users with access to their submission and filing history. Data contained within uploaded spreadsheet files is not retained by the Software after processing.

Contact Us

Magic Tax is designed, developed and supplied by:

Kingfisher Associates (UK) Ltd
Trading as KFA Connect

Suite 9 Endeavour House
Crow Arch Lane
Ringwood
Hampshire
BH24 1HP
United Kingdom

Last updated: 30 September 2026 (v1.6)